Process Management – What is it?

Process management (PM) is the review of any organization’s processes with the intent of modifying, changing, and enhancing the programs to run more efficiently. Envision it as professional development for your program. We use a multidisciplinary methodology to help you modernize your program, offering quantitative evaluation strategies, collaborative subject matter experts, business acumen, and a comprehensive outcomes-based approach. Learn how SMRT can help you meet new challenges in an ever-changing world.

SMRT PM

Process Management Consulting

How can process management help you? Our team will take the time to learn your most important priorities and assess how you are currently meeting those priorities. From there, we can help enhance, revise, or develop new processes to meet the demands of new and existing mandates. More importantly, we will help you implement changes incrementally over time with ongoing staff development for your team.

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PM Evolved

SMRT engagements come with long-term sustained staff development – for all staff members. With this ongoing support, we can not only support the evaluation and refinement of your existing processes, but can help create new practice strategies that are responsive to the changing program landscape. Recommending change is the easy part, but ensuring that it is implemented effectively and that all team members are positively contributing to the new process is the real challenge. This is why we are dedicated to ongoing training and support for all, providing coaching and mentoring once the process changes are underway to maintain positive momentum.

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PM in 21st Century

Anywhere educational and social services have been deployed, there are processes involved that can either undermine or strengthen the quality of those services. The most successful programs must streamline a number of processes, from using the latest technology tools and data-driven practices to foster digital learning, to supporting ongoing professional development for your staff. Like any complex problem, the tasks required to reach the end goal can be daunting. Process management consulting can offer a comprehensive and unique perspective on solving these process challenges so that they come under your control as you look towards building a strong program culture.

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Success

Installing a modern program capable of meeting all the diverse needs of your learners may seem daunting. But we know how to achieve it.

SMRT SolutionsIndustriesSupport
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We develop technical solutions to meet the ever-changing landscape of accountability.

SMRT develops solutions in several technical areas and provides ongoing and proactive support to implement technical solutions that work.

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SMRT Delivers Educational, Government, and Enterprise Solutions

As a result of technology and our ability to so precisely measure the outcomes that matter to you, the underpinnings of the SMRT Process Management methodology can work in any system. There are three SMRT pillars of success: 1) Collaborative methodologies, 2) Data-driven methodologies, and 3) establishing a healthy program culture to promote a positive socio-emotional climate.

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Solutions without long-term strategies don’t work. Learn more about sustained support from SMRT.

Our cutting-edge professional development and continuous support can help you drive the kind of changes needed to meet the demands of the new age.

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Strategy

We will help you develop business strategies to address the complex and unique challenges faced by your program.


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White Papers

Age of Accountability

Accountability has grown more analogous to a process of criticism and scrutiny rather than one of respect and growth. In this paper, we set out to challenge the traditional view of accountability and in doing so draw attention to its role in the feedback process of continuous improvement.

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Case Management

The modern economy has faced many changes and challenges, and the need for skilled laborers in some industries has sharply risen while the labor supply has dwindled. While we have the manpower to fill these jobs, our citizens are not chasing after them. In this report, we explore the importance of case managers and their role in shaping the future of America’s students and our economic success.

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SEL

From early childhood through adulthood, the paths to achievement and self-fulfillment have long been tied to measures of intellectual ability and academic acumen. Yet a growing body of research now points toward social and emotional competencies as key indicators of future success as well. In this report, we explore what an emotional education can look like, some important characteristics of effective non-cognitive programs, and more.

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Neuroscience

The field of neuroscience has undergone tremendous growth in recent years. In this paper, we extract lessons from educational neuroscience, or neuro-education, to give our readers some tools and perspective that they can use to educate their students. We start by describing neuroplasticity, the brain’s way of adapting to its environment, and then proceed with what that means for child development.

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